Terms of service
OVERVIEW
Welcome to Numa Store! The terms “we”, “us”, and “our” refer to Numa Store. Numa Store operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Numa Store is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current, and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to your device type and settings.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Numa Store reserves the right to accept or decline your order for any reason. Your order is not accepted until Numa Store confirms acceptance. We must receive and process your payment before acceptance. Please review your order carefully before submitting, as Numa Store may be unable to accommodate cancellations after acceptance.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of the order.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and stated in your confirmation email. Unless otherwise specified, prices do not include taxes, shipping, handling, customs, or import charges.
Prices in our online stores may differ from prices in physical stores or those operated by third parties. We may offer promotions governed by separate terms; if there is a conflict, the promotion terms prevail.
You agree to provide accurate, current purchase and payment information and promptly update account details such as email, card numbers, and expiration dates.
You represent and warrant that (i) your credit card information is true and complete, (ii) you are authorized to use the card, (iii) charges incurred will be honored, and (iv) you will pay all applicable charges and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping or delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you. See our Shipping Policy for details.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services and all content, including trademarks, text, images, graphics, videos, and layouts, are owned by Numa Store, its affiliates, or licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You must not copy, reproduce, distribute, or exploit any part of the Services without prior written consent.
Numa Store’s names, logos, and designs are trademarks of Numa Store. Shopify’s name and marks are trademarks of Shopify. All other names and marks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may access third-party tools as part of the Services, which we neither control nor endorse. Use them “as is” and at your own risk. We have no liability for any damages resulting from such use.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or policies. Accessing third-party sites is at your own risk. Review their terms before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Numa Store is powered by Shopify, which enables us to provide the Services. However, all sales are made directly with Numa Store. Shopify is not responsible for any aspect of your purchases. You expressly release Shopify from all related claims.
SECTION 10 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy, and certain information may also be governed by Shopify’s Privacy Policy. By using the Services, you acknowledge you have read these policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, or feedback (“Feedback”), you grant us a perpetual, royalty-free license to use and display such Feedback for any purpose. You represent that you own all rights to the Feedback and that it complies with these Terms. We may edit or remove unlawful or offensive Feedback at our discretion.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, the Services may contain typographical errors or inaccuracies. We reserve the right to correct any errors, change information, or cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services to violate laws, infringe intellectual property, harass others, spread malware, or engage in fraudulent, misleading, or harmful conduct. We may suspend or terminate your account for any violation.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice. You remain liable for all charges incurred up to termination. Sections relating to intellectual property, warranties, and liabilities survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Numa Store and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Numa Store, Shopify, and affiliates from any claims arising out of your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid and enforceable.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right shall not constitute a waiver. These Terms constitute the entire agreement between you and Numa Store and supersede all prior agreements.
SECTION 20 - ASSIGNMENT
You may not transfer these Terms without our written consent. We may assign them without notice.
SECTION 21 - GOVERNING LAW
These Terms and any related disputes shall be governed by the laws of Vietnam.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes on our website. Continued use of the Services after changes means acceptance of the revised Terms.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be sent to us at:
Email: numastore.shop@gmail.com
Address: Vinh Khe, An Dong, An Duong, Hai Phong, Viet Nam